The Pane Agency ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use and share it, and the choices you have. By using this site or submitting a form, you agree to the practices described here.
Information We Collect
Information you provide. When you complete our opt-in or contact forms, you may give us your name, phone number, email address, ZIP code, the topic you need help with, and any message you send. You provide this voluntarily.
Information collected automatically. Like most websites, we may automatically collect basic technical data — such as your IP address, browser and device type, and the pages you visit — through cookies and analytics tools to understand how the site is used.
How We Use Your Information
- To respond to your request and have a licensed insurance agent contact you about Medicare and related coverage options;
- To operate, maintain, and improve this website;
- To comply with applicable laws and regulations.
How We Share Your Information
We share the information you submit with licensed insurance agents at The Pane Agency (and, where applicable, affiliated licensed agents) so they can assist you. We may also share limited data with trusted service providers who help us operate the site — such as hosting, form processing, and analytics providers — who are permitted to use it only to provide those services.
We do not sell your personal information. We may disclose information if required by law, or to protect our rights, safety, or property.
Consent to Be Contacted
By submitting a form, you agree that a licensed insurance agent may contact you by phone, email, or text regarding Medicare plan options, even if your number is on a Do Not Call list. This is a free service with no obligation, and consent is not a condition of purchasing anything. You may opt out of further contact at any time by telling the agent, replying STOP to texts, or contacting us using the details below.
Cookies & Analytics
We use cookies and similar technologies, and may use analytics services such as Google Analytics, to measure site traffic and improve the experience. You can control or disable cookies through your browser settings; some features may not work as intended if you do.
Your Choices & Rights
You may request that we access, correct, or delete the personal information you have provided, or that we stop contacting you. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the information below.
Data Security
We take reasonable measures to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
This site is intended for adults considering Medicare and related coverage. It is not directed to children, and we do not knowingly collect information from anyone under 18.
Changes to This Policy
We may update this policy from time to time. Changes take effect when posted, and the "Last updated" date above will reflect the most recent version.
Contact Us
The Pane Agency
Phone: (716) 526-8450
Email: mp@thepaneagency.com
This privacy policy is provided for general informational purposes and is not legal advice. The Pane Agency is not affiliated with or endorsed by the U.S. government or the federal Medicare program. We recommend having this policy reviewed by qualified counsel to ensure it fits your specific practices and applicable laws.